Emirates has officially launched Crypto.com Pay, allowing customers to use the digital payment solution across the airline’s website and app platforms.
Customers with a Crypto.com account booking on emirates.com and the Emirates App can now select Crypto.com Pay at checkout.
Transactions are processed in compliance with UAE regulatory standards and are available to eligible UAE residents for bookings priced and settled in Emirati Dirham (AED).
From signature to launch
The rollout implements a partnership announced in July 2025, when Emirates and Crypto.com signed a Memorandum of Understanding to explore integrating the payment feature into the airline’s systems.
Adnan Kazim, Emirates’ Deputy President and Chief Commercial Officer, said:
“Bringing this initiative to life delivers on our commitment to expanding customer choice in how they pay for travel. Moving from signature to launch with Crypto.com in a year is a credit to both teams, and to a regulatory environment that makes this kind of innovation possible.”
Eric Anziani, President and COO of Crypto.com, called the deal a milestone for the company’s Pay feature.
Regulatory backing
The integration is powered by Crypto.com’s Dubai entity, the first Virtual Asset Service Provider to receive a Stored Value Facilities licence from the Central Bank of the UAE.
How it works
On mobile, customers are directed to the Crypto.com app to complete payment from their wallet before returning to the Emirates App for confirmation.
On desktop, users scan a QR code and approve the payment in their Crypto.com app.
The launch supports the Dubai Cashless Strategy under the D33 Economic Agenda, which aims to make 90% of all financial transactions digital by the end of 2026.
